Need assistance with your beachsafe®? Don’t worry – we’ve rounded up some of your most Frequently Asked Questions (FAQs) to address any questions or concerns you may have about your beachsafe®. See below for some detailed answers on how beachsafe® works, its features, combination lock instructions, and more! Don’t see an answer here to your beachsafe® question? Feel free to reach out to us via email. We’d love to hear from you! Please send an email to firstname.lastname@example.org and we’ll get back to you shortly.
What are beachsafe's key features?
- 4-digit reprogrammable combination lock
- 3-foot stainless-steel securing cable
- High-impact ABS plastic exterior to prevent tampering
- Water-resistant exterior to protect belongings from rain showers or splashes
- Solar panel and battery pack for charging devices
- Two USB ports (USB cables are not included)
- Built-in cooling fan to keep devices from overheating
How does beachsafe lock?
beachsafe® locks and unlocks with a 4-digit combination. The pre-set factory combination is set at 0000. Refer to the instructions that guide you how to re-set your 4-digit personal code.
How do I register my beachsafe?
Just click here to register your 4-digit personal code online. You can always access your info from a smart phone or computer by logging into www.thebeachsafe.com and clicking on “my account,” and entering this information under the Account Details tab. We strongly suggest you register your personal code for retrieval should you forget the combination. Any time you change your personal code, you must update it on the website.
How do I recharge the battery?
You will need a micro-USB cable (included) to recharge the battery. We recommend you fully charge the battery before use. The battery is located in the inner compartment and cannot be removed.
I can’t open my beachsafe. What should I do?
All four digits need to be lined up correctly. If you still can’t open your beachsafe®, make sure you are using the correct 4-digit combination by logging into your account.
Is beachsafe waterproof?
beachsafe® is water-resistant, enabling it to withstand splashes of water or light rain. However, it is not waterproof and cannot be fully submerged under water.
How do I clean my beachsafe?
You can clean both the interior and exterior of your beachsafe® with mild soap and water or a mild cleaning product. Do not soak or leave your beachase submerged under water.
How big is beachsafe?
beachsafe®’s exterior measures 7” in width, 10.5” in length, and 2.6” in height making it big enough to hold a variety of personal items.
Can someone cut the securing cable?
The securing cable is made from strong and durable stainless-steel, which is the premier choice for deterring theft!
Does my beachsafe come with a warranty?
Absolutely! beachsafe® is protected under our 30-day, money-back, limited warranty for manufacturer defects. If you received a defective product, please click here for a return mailing label. (Please note: Purchaser is responsible for return shipping costs. A $10 return shipping charge will be deducted from the refund issued to the original form of payment.).
Can I fly with beachsafe?
Yes, you can fly with your beachsafe®. Since the battery is concealed, it is considered TSA compliant.
Where can I buy beachsafe?
beachsafe® is available for purchase on our website. Stay tuned for more information when beachsafe® will become available at your favorite retailers.
Which payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.
Where does beachsafe ship?
beachsafe® is shipped everywhere in the USA including Alaska and Hawaii. Once an order has been placed, we can’t change delivery info. Currently, we do not ship outside of the USA, but we hope that will change soon. Send us an email at: email@example.com if there’s a specific country we should keep on our radar. Expedited shipping is unavailable at this time.
How do I initiate a return?
We will only accept returns within 10 days of purchase. Everything must be new and unused, in the original box accompanied by the packing slip. Please note: the purchaser is responsible for return shipping costs. A $10 return shipping charge will be deducted from the refund issued to the original form of payment. Please note, for returns on multiple products, additional return shipping costs may apply. To initiate your return, click here.
Can I ship to a different address?
Yes. During the checkout process, there will be an option to provide shipping info if different than billing info.
Can I return a beachsafe that I received as a gift?
Unfortunately, we do not accept gift returns at this time.
Is beachsafe made in the USA?
beachsafe® is proudly made in the USA!
beachsafe® is a patented, personal safe with a solar panel and battery pack for charging electronics and a built-in cooling fan to keep devices from overheating. Constructed from durable, water-resistant ABS plastic, it is equipped with a four-digit, reprogrammable combination lock and a three-foot stainless-steel cable. beachsafe® safely secures wallets, phones, sunglasses, keys, and more, providing peace of mind while you’re at the beach, by the pool, or just out having fun in the sun.
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